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What We Do

Provide Enrollment Solutions for Your Employees.

We Are Your Partner, Not Your Competition

Iconic is a voluntary benefit agency committed to connecting businesses with valuable resources and assisting them in attracting and retaining quality employees. We do not offer any investment advice or health insurance, so we are not operating as a direct competitor to your brokerage. Insurance brokers enjoy working with us because we are a specialized enrollment firm. Our associates would love to talk with you about upcoming enrollments or the potential for a voluntary benefit implementation plan for your entire book of business. We are fortunate to have a proven, 22+ year long track record of high participation in voluntary benefits implementation without needing to rely on high-pressure sales techniques.

We Can Fill the Gaps

Through our strategic broker partnerships, we have been able to fill in the gaps for both human resources departments and national insurance brokers. We provide excellent service in all forms of enrollment, including face-to-face, phone, and online enrollment solutions. We have access to a myriad of free voluntary benefit services to offer your clients who would be interested in working with us. We have found over many years of successful partnerships that making quality strategic partnerships helps our business to grow and our partner businesses to grow as well. Let’s thrive together.

Here are some of the things we can bring to your agency’s enrollment strategy:

ENROLLMENT TECHNOLOGY & BENEFIT ADMINISTRATION

  • Build out business structure & case
  • Establish payroll integration
  • Carrier feeds (initial & ongoing)
  • Broker and client reporting access
  • Dedicated client support

PAIRING PEOPLE WITH PLATFORM

  • Voicemail drops allow direct communication from HR
  • Text communication including scheduling links and videos
  • Communication portal for document storage
  • Enrollment options
    • Onsite
    • Credentialed benefits counselors
    • Virtual screen share meeting
    • New hire onboarding
    • Case-specific training
  • HR reporting: enrollment completion and appointment status

PROJECT MANAGEMENT STRATEGY

  • Case setup and implementation timeline
  • Benefit counselor credentialing and case training
  • Custom communication Plan
  • Enrollment and case management
  • Post-enrollment support